At Masdutidress, we are committed to delivering your orders promptly and efficiently. This Shipping & Delivery Policy outlines the terms and conditions regarding the shipping and delivery of our products.
1. Shipping Destinations
We ship to the following destinations:
- Domestic Shipping: All states within [Insert Country].
- International Shipping: Selected countries worldwide. Please check our website or contact customer service for more information on international shipping availability.
2. Shipping Methods and Costs
We offer the following shipping methods:
- Standard Shipping: Delivery within 15 business days. Shipping costs are calculated based on the weight of the package and the destination.
- Express Shipping: Delivery within 7 business days. Additional charges apply for express shipping.
3. Order Processing Time
- Processing Time: Orders are typically processed within 7 business days. Processing times may vary during peak seasons or due to high demand.
- Order Confirmation: Once your order is placed, you will receive an order confirmation email. You will receive a subsequent email with tracking information once your order has been shipped.
4. Delivery Time
Delivery times are estimated and may vary based on the destination and shipping method selected:
- Domestic Orders: Standard shipping typically takes 7 business days, while express shipping takes 7 business days.
- International Orders: Delivery times vary based on the destination country. Standard international shipping may take 7 to 15 business days.
5. Tracking Your Order
- Tracking Information: Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery.
- Tracking Updates: Please allow 7 business days for the tracking information to update after receiving your tracking number.
6. Shipping Delays
- Unexpected Delays: While we strive to meet our delivery estimates, unexpected delays can occur due to factors beyond our control, such as customs processing or shipping carrier issues.
- Customer Support: If your order is significantly delayed, please contact our customer service team at [email protected] or 16538702091 for assistance.
7. Shipping Restrictions
- P.O. Boxes: We do not ship to P.O. boxes. Please provide a physical address for delivery.
- Restricted Items: Certain items may have shipping restrictions due to size, weight, or destination country regulations.
8. International Shipping
- Customs Duties and Taxes: International orders may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the recipient.
- Customs Clearance: Customs processing may cause delays beyond our estimated delivery times. Please check with your local customs office for more information.
9. Lost or Damaged Packages
- Lost Packages: If your package is lost in transit, please contact our customer service team for assistance. We will work with the shipping carrier to locate your package or provide a replacement.
- Damaged Packages: If your package arrives damaged, please retain all packaging materials and contact our customer service team immediately to initiate a claim.
10. Contact Us
If you have any questions or concerns regarding our Shipping & Delivery Policy, please contact us at:
Masdutidress Email: [email protected] Phone:16538702091
Thank you for shopping with Masdutidress. We appreciate your business and are committed to providing you with an exceptional shopping experience.