1. What types of clothing does Masdutidress offer?
At Masdutidress, we offer a wide range of fashionable clothing including dresses, tops, bottoms, outerwear, and accessories to suit various styles and occasions.
2. How do I place an order?
To place an order, simply browse our collection, select your desired items, choose the appropriate size and color, and add them to your cart. Once you’re ready to purchase, proceed to checkout and follow the instructions to complete your order.
3. What payment methods do you accept?
We accept a variety of payment methods including Visa, MasterCard, American Express, Discover, PayPal, Apple Pay, Google Pay, and bank transfers.
4. How can I track my order?
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website or the shipping carrier’s website.
5. How long will it take to receive my order?
Delivery times vary based on your location and the shipping method selected. Standard domestic shipping typically takes 15 business days, while express shipping takes 5 business days. International shipping may take 7 to 15 business days.
6. Can I change or cancel my order?
If you need to change or cancel your order, please contact us immediately at [Insert Contact Email] or 16538702091. We will do our best to accommodate your request, but please note that once an order has been processed, we may not be able to make changes.
7. What is your return policy?
We accept returns within 7 days of delivery. Items must be unworn, unwashed, and in their original condition with all tags attached. For more details, please refer to our Returns & Refunds Policy
8. Do you offer exchanges?
We only offer exchanges for defective or damaged items. If you need to exchange an item, please contact our customer service team at 16538702091
9. How do I contact customer service?
You can reach our customer service team via email at [email protected] or by phone at 16538702091. We are available 24 to assist you with any questions or concerns.
10. Do you ship internationally?
Yes, we offer international shipping to selected countries. Please check our Shipping & Delivery Policy for more information on international shipping availability and costs.
11. Will I have to pay customs duties or taxes on my international order?
International orders may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the recipient. Please check with your local customs office for more information.
12. How do I know what size to order?
We provide a detailed size chart for each item on our website. Please refer to the size chart and product descriptions to choose the correct size. If you have any questions, feel free to contact our customer service team for assistance.
13. Are your products ethically made?
Yes, we are committed to ethical practices and ensure that our products are made in facilities that uphold high standards of labor and environmental practices.
14. How can I stay updated on new arrivals and promotions?
You can stay updated by subscribing to our newsletter, following us on social media, and regularly checking our website for the latest updates on new arrivals and promotions.